Oxford University will not consider the results of its online admissions tests for English courses next year due to widespread complaints of technical issues. Students and schools reported crashes, freezes, and incorrect questions while using the new online testing system. Prospective students worried that these glitches would harm their chances of admission. Oxford has acknowledged the lack of preparation and overwhelmed helpline and has decided not to include English literature admissions test scores in the formal shortlisting process. The university implemented the online platform for most admissions tests this year, developed by Tata Consulting Services.