Air India has been accused of mismanagement after a flyers kitten went missing at Indira Gandhi International Airport in New Delhi. The passenger was reportedly given two options by staff - to reschedule or to move to business class with her pets. Although she moved to business class as there was no option to reschedule, Air India staff later told her that there were no seats in the section, and that the cats would have to travel in cargo. One of the kittens later allegedly escaped from its cage.