View: SWAGAT is an earliest model in e-governance, transparency and e-accountability
SWAGAT has been recognised internationally and nationally, receiving the UNs public service award in 2010, and the National e-Governance Award in 2013 during UPA rule. It has become a global case study for IT-based grievance redressal mechanisms. Even more satisfying is the fact that it has helped the common man get justice in no cost and time.